Frequently Asked Questions

What is a credit score? What is Tippla? Find out the answers to these and more below

Credit Score

What is a credit score?
A credit score is a number resting somewhere on a scale from 0 - 1,200. This number represents how creditworthy you are, AKA, how reliable of a borrower you are. Your credit score is part of what banks and lenders use to determine whether they will accept or reject your credit application. While it’s not the only factor that a lender will take into consideration when determining whether to offer you finance, it’s often the defining one. That’s why it’s important to keep your score healthy!
How is a credit score calculated?

Credit bureaus keep the exact algorithm they use to calculate your credit scores close to their chest. Nonetheless, they have revealed certain information about how they calculate your credit score.

Here are some of the general factors considered when calculating your credit score:

  • The number of accounts you have;
  • The types of accounts;
  • The length of your credit history;
  • Your payment history.

For more information, check out our article on how credit scores are calculated here.

Why do I have more than one credit score?
In Australia, your credit rating is calculated by three credit reporting agencies – Equifax, Experian and illion. This means you have not one, but three credit scores in Australia. Your credit score is based on your credit report.
What is a credit score used for?
A credit score is used by banks, lenders and other credit providers to judge how risky of a borrower you are. Your score gives them an indication of how big of a risk you would be. This allows them to adjust what financial products they are willing to offer you, and make a determination whether to accept or reject your application.
What's the difference between a credit score and a credit report?
Both essentially offer up the same information, just in different forms. A credit report is a full overview of your finances, displaying any information relevant to your ability to manage debt and credit. A credit score represents all of this information within a single number, valued between 0 and 1,200.
Why does my credit score matter?
Your credit score is one of the factors lenders and banks consider when deciding whether they will approve your credit application. Whilst your credit score isn't the only factor they will consider, it is an important element. Because of this, if you have a below-average credit score, then you will likely be offered fewer and less ideal finance options. This could mean higher interest rates, lower borrowing amount, more fees and stricter conditions. Furthermore, your credit score could be the difference between your credit application being accepted or rejected.
What is a good credit score?
What constitutes a good credit score differs between the bureaus. This is because they use different scales to rank your credit score. Equifax uses a scale of 0 - 1,200 and Experian uses a scale of 0 - 1,000. Because of this, Equifax places a good credit score between 622 - 725. Experian, on the other hand, determines a good credit score falls between 625 - 699. Anything above these numbers is either very good or excellent.
How do I improve my credit score?

There are few simple checks you can carry out to improve your credit score fairly easily:

  • Keep up to date with your repayments and pay bills on time;
  • Don't apply for multiple loans at once;
  • Check your Tippla credit report regularly to ensure there aren't any mistakes on your report;
  • Make sure you are registered on the electoral roll at your current address;
  • Close any credit accounts not being used.
Why are my credit scores different?

There are three main reasons why your credit score might be different across Equifax and Experian. These are:

  • Equifax uses a different scale than Experian;
  • They all use different algorithms to calculate your score;
  • Not all credit providers report your information to all three credit reporting agencies.

Whilst these are the three main reasons why your credit scores are different across the two agencies, that doesn’t mean they are the only reason. Another reason, and one you should really look out for, is mistakes on your credit report.

How do credit scores work?

The credit scores available through Tippla come from the two major bureaus in Australia - Equifax and Experian. Your Equifax credit score is out of 0 - 1,200, and your Experian rating is out of 0 -1,000.

Your scores reflect your credit history and indicate to credit providers how risky of a borrower you are. If you have a high score, lenders will view you as a lower risk applicant, and as a result, you could likely have a greater chance of being approved for credit.

It’s also important to know lenders won’t solely make a decision off your credit score. They consider a number of factors around creditworthiness and review other recent financial data sets such as 90 days of bank statements. This means that a high score doesn’t always mean you’ll be approved for credit if your income to debt ratio is high.

Why does my score keep changing?

Credit reporting agencies consider a bunch of different factors when calculating your score so there are many reasons why it could be changing regularly. Some of the most common explanations include:

  • You submitted a credit application
  • You changed your credit limit
  • You cancelled a credit card or paid off a loan
  • A listing expired on the report
  • You paid a bill late

If you think something has been incorrectly added to your report (or removed), get in touch with the relevant credit reporting agency. They’ll be able to help you sort it out.

How often does my score get updated?

All the time! New information is constantly added and removed from your credit report, so your score technically could change every time you check it. Generally, though, the information in your credit report will be updated on a monthly basis.

How often does my score get updated?

Your credit score can drop for a number of reasons. Here are a few reasons why your credit score has fallen:

  • You recently applied for credit with one or multiple lenders;
  • You defaulted on a payment;
  • A negative entry has appeared on your credit report (bankruptcy, court judgement, etc)

Want to know more?

Knowledge is power. Take control of your credit score with Tippla’s credit school. All the information you need is just a click away.